898p FAQ – Get Your Questions Answered Here

Visit 898p.best from your mobile or desktop browser and click "Sign Up". Fill out the form with your full name (as it appears on your ID), CPF, date of birth, e-mail, and phone number, then create a password. Confirm your e-mail or phone with the code sent to you and you're all set — your account is ready. The whole process takes under 2 minutes. To create your account and claim the welcome bonus, visit Sign Up.

No — registration does not require any document upload. Just fill out the form, confirm your e-mail or phone number, and you're ready to deposit and play. Identity verification (KYC), which requires a photo ID (RG, CNH, or passport) and proof of address, is requested before your first withdrawal or in security-related situations. The review period after submission is up to 48 business hours.

The 898p is a platform exclusively for adults aged 18 and over. Date of birth is verified at registration and may be checked again during the KYC process before your first withdrawal. Accounts created by users under 18 are closed immediately upon identification.

No, registering at 898p is completely free. No fees are charged to create an account. A deposit is only needed when you want to play — and the minimum is R$ 20.00 via Pix. You can sign up, explore the site, and browse available markets without depositing anything.

No. Each CPF allows only one active account at 898p. Multiple accounts using the same CPF are detected automatically and result in all associated accounts being blocked, which may include cancellation of balances and bonuses. If you've forgotten your password, use the "Forgot my password" option on the login to recover access without creating a new account.

Yes. The 898p works directly in your mobile browser — Android and iPhone — no app download required. Visit 898p.best via Chrome, Safari, or any other browser, and the site automatically adapts its layout to your screen. The registration form, Pix deposits, and every other part of the platform work just as smoothly on mobile as on desktop.

Log in to your account, go to "Cashier" or "Deposit" on the dashboard, and select Pix. Enter the amount (minimum R$ 20.00), then copy the Pix key or scan the QR Code generated by the 898p and confirm the payment in your bank app — Nubank, Itaú, Bradesco, Banco do Brasil, PicPay, Mercado Pago, or any other Brazilian bank. The credit appears in your 898p account in under 10 seconds after Pix confirmation.

The minimum deposit at 898p is R$ 20.00 via Pix. For other methods — boleto bancário, credit card, PicPay, and Mercado Pago — the minimum amount may vary but falls within the same range. All amounts are in BRL (R$), with no currency conversion or exchange fees.

In addition to Pix, 898p accepts: boleto bancário (clearing in 1 to 3 business days); credit and debit card Visa and Mastercard; PicPay and Mercado Pago (up to 1 hour); and TED bank transfer via Nubank, Itaú, Bradesco, Banco do Brasil, and other Brazilian banks. All payment methods are domestic — there are no foreign currency conversions on the platform.

Pix deposits usually arrive in under 10 seconds, but in rare cases may take a few minutes. Before reaching out, wait up to 10 minutes and refresh your balance page. If the credit still hasn't appeared after that, contact 24h support via live chat with: your Pix receipt (including the transaction ID), the amount, and the time of the transfer. The 898p locates the payment and applies the credit manually if needed. Never make a second deposit before resolving the first one.

The 898p does not impose a fixed maximum deposit limit, but users can set their own limits through the Responsible Gaming tools — daily, weekly, or monthly — as a personal control measure. Limit reductions take effect immediately; increases require a 7-day waiting period. For questions about specific limits on your account, contact 24h support. Learn more at Responsible Gambling.

From your account dashboard, go to "Cashier" → "Withdraw", enter the amount, and confirm. Pix withdrawals are processed within 30 minutes to the Pix key linked to your CPF. Your first withdrawal may take longer if identity verification (KYC) hasn't been completed yet — in that case, allow up to 48 business hours after submitting your documents. PicPay and Mercado Pago withdrawals take up to 1 hour; TED bank transfers follow standard banking hours.

The minimum withdrawal at 898p is R$ 50.00. Withdrawals are processed to the same method used in your most recent deposit. Via Pix, the withdrawal goes to the key linked to your registered CPF. Withdrawals to third-party Pix keys — another person's CPF, phone number, or email — are not permitted for security reasons.

Identity verification (KYC — Know Your Customer) is a standard process across all betting and casino platforms. It confirms that the account belongs to you, protects against fraud, and fulfills regulatory requirements. At 898p, KYC is required before your first withdrawal and involves submitting a photo ID (national ID, driver's license, or valid passport) and proof of address from the last 90 days. It's a one-time process and takes up to 48 business hours to complete. Once approved, subsequent Pix withdrawals are processed within 30 minutes.

The most common reasons a withdrawal may not be processed at 898p are: an active bonus with a pending rollover (withdrawals are not allowed while a rollover is outstanding); pending KYC or documents rejected due to poor quality or data mismatch; a Pix key different from the registered CPF; insufficient balance after deducting the minimum withdrawal amount; or suspected irregular account activity. To find out the exact reason in your case, contact 24h support via live chat.

While a bonus is active with a pending rollover, you cannot withdraw earnings generated by that bonus. Your real money balance (your own deposit) can be withdrawn at any time, but the bonus balance and any winnings it generates are locked until the rollover is completed. You can track rollover progress in real time in the "Active Bonuses" section of your dashboard. You may also cancel the bonus manually — in that case, the bonus balance is removed and the rollover ends.

The welcome bonus at 898p is 100% on your first deposit, up to R$ 500.00. Deposit R$ 100.00 via Pix and get an extra R$ 100.00 in bonus credit — R$ 200.00 total to bet with. The credit is applied automatically, no code needed. The bonus has a 30x rollover and is valid for 30 calendar days from the date of deposit. See the Terms and Conditions for full details.

Rollover is the number of times you need to wager the bonus amount before you can withdraw your winnings. At 898p, the welcome bonus rollover is 30x. Example: R$ 100.00 bonus × 30 = R$ 3,000.00 in wagers required to complete the rollover. Bets on games excluded from the bonus terms may not count toward the rollover. Track your progress under "Active Bonuses" in your account dashboard. Cancelled, voided, or very low-odds bets generally do not contribute to the rollover.

If the 30-day deadline passes before the rollover is completed, the bonus balance and any winnings generated by the bonus are automatically cancelled. Your real-money balance (your original deposit and real-money winnings) remains untouched and can be withdrawn normally. The welcome bonus is offered once per CPF — it cannot be reactivated after it expires.

Yes. The 898p offers regular promotions for registered users, available in the Promotions from the account dashboard: weekly reload bonuses on deposits, cashback on losses over a set period, free spins on selected slots, and special promotions for Brasileirão Série A matches, Copa Libertadores, and UFC events. Promotions vary with the sports calendar and are communicated by e-mail and directly in the account dashboard for users who have opted in to receive communications.

Yes. If you'd prefer not to use the bonus, you can cancel it from the "Active Bonuses" section of your dashboard or by contacting 24h support. Upon cancellation, the bonus balance is removed and the rollover ends — your real money balance remains in your account and is available for withdrawal as normal. A cancelled bonus cannot be reinstated, so consider carefully before confirming.

Yes. The 898p covers all games in the Brasileirão Série A and Série B, Copa do Brasil, Copa Libertadores, Copa Sul-Americana, and the main state championships (Paulistão, Cariocão, Mineiro, and others). For each match, dozens of markets are available: match result, double chance, both teams to score, total goals (over/under), Asian handicap, correct score, first goalscorer, corners, cards, goals by half, and more. Live betting is available throughout all covered matches.

In live betting at 898p, you bet on events that are already in progress — during a Brasileirão match, a tennis set, or a UFC round. Odds update in real time based on the score and how the event unfolds. You can follow the live score directly within the 898p betting interface 898p and place multiple bets throughout the same match. The market is briefly suspended during key moments (goals, penalties) and reopened shortly after.

Yes. Cash out is available on selected markets in 898p — you can close your bet before the final result and receive a proportional payout based on how the event is unfolding. The cash out value is calculated in real time using current odds. Cash out can be full (closing the entire bet) or partial (closing part of it while keeping the rest open). Not all markets and events support cash out — when available, the button appears in the "Open Bets" section of your dashboard.

Yes. The 898p allows parlay bets (also known as accumulators or combo bets), where you select two or more events and combine the odds — the more selections, the higher the potential return. Simply add the markets you want to your bet slip and the system automatically calculates the combined odds and estimated return. In parlay bets, all selections must win for the bet to pay out.

Beyond football, 898p covers: UFC & MMA (all major events with betting on the winner, method of victory, and round); basketball (NBA and NBB); volleyball Brazilian; tennis (Grand Slams and Masters); e-sports (CS2, League of Legends, Valorant); Formula 1; boxing; and other sports with live coverage. The full catalog is available in the Sports after logging in.

The slots at 898p are casino games featuring spinning reels and symbol combinations. You set your bet amount, spin the reels, and the combinations determine the outcome. The slots available on the platform come from internationally recognized providers and include features such as bonus rounds, multipliers, wilds, scatters, and progressive jackpots. All titles are mobile-compatible with no download required. Visit the Slots to browse the full catalog.

The Live Casino at 898p streams high-definition video tables with real dealers 24 hours a day. You play in real time against the dealer from your computer or phone, with interaction via the table chat. Available games include: European and American roulette, live blackjack, baccarat, live poker (Texas Hold'em and variations) and game shows. The minimum bet starts from R$ 1.00 at select tables. Visit the Live Betting to view available tables.

Crash games are casino games where a multiplier rises progressively from 1x and you need to cash out before the graph "crashes" (drops). The higher the multiplier when you cash out, the bigger your winnings — but if you don't cash out in time, you lose your bet. These are fast-paced games with rounds lasting under a minute, and they're hugely popular among Brazilian players. The 898p offers crash games in its casino catalog, accessible after login.

The 898p provides European roulette (single zero, better odds for the player), American roulette (zero and double zero) and live roulette variants with real dealers at the Live Casino tables. In live versions, you can interact via the table chat and follow the results history in real time. Bets range from R$ 1.00 up to higher limits depending on the table. See the options at Roulette.

Yes. The 898p offers poker in live casino format — real dealer tables streamed via video — as well as video poker versions. The most common variants are Texas Hold'em and Casino Hold'em. For tournaments and player-versus-player poker tables, check the available options in the Poker on the platform. The rules and limits for each table are available before you join the game.

Visit the login at 898p and click "Forgot my password". Enter your registered e-mail and the system will send a password reset link. Check your spam folder if it doesn't arrive within a few minutes. Click the link, create a new password with at least 8 characters, and log in as normal. If you run into any trouble, the 24h live chat support can locate your account via CPF and e-mail and walk you through the recovery.

After logging in, go to your profile icon → "Settings" → "Security" → "Two-Factor Authentication". You can set it up via e-mail (a code sent at each login) or through an authenticator app such as Google Authenticator. The setup takes under 2 minutes and ensures that even if someone gets hold of your password, they won't be able to access your account without the second code. We strongly recommend enabling 2FA for all 898p.

Temporary blocks on 898p are usually caused by: multiple failed login attempts (the account unlocks automatically after a few minutes), a pending identity verification, or suspected unusual activity. In all cases, contact 24h support via live chat or email with your CPF and registered email address. Do not create a new account — this will make the situation worse. The support team will identify the reason and guide you through the next steps.

Some account details can be updated directly in Account Settings. For changes to sensitive information — such as your primary e-mail, phone number, or data that has already gone through KYC — you'll need to contact 24h support via live chat or e-mail for identity verification. Details such as CPF and full name cannot be changed after registration.

No. The 898p never asks for your password by e-mail, SMS, WhatsApp, or phone — under any circumstances. Messages of this kind are phishing attempts designed to steal your data. Do not click links in those messages and do not share any information. The only legitimate 898p website is 898p is 898p.best — always check the address in your browser's URL bar before logging in. If in doubt, contact support directly through the official site.

In your account dashboard, go to Settings → Responsible Gambling → Deposit Limit. Choose the period (daily, weekly, or monthly), set your amount, and confirm. The limit takes effect immediately. Decreases apply instantly. Increases require a 7 calendar-day waiting period — this helps prevent impulsive decisions. More information at Responsible Gambling.

A temporary pause locks the account for a fixed period of 24 hours to 6 months — activate it under Settings → Responsible Gaming → Pause. The block cannot be reversed before the period ends. Permanent self-exclusion closes the account for good — request it through 24h support or by e-mail at suporte@898p.best, processed within 24 hours. Real-money balances are returned via Pix after verification. Neither option can be undone before the set deadline — this is by design.

If you or someone close to you is struggling with gambling, support resources are available in Brazil: CVV – Centro de Valorização da Vida (call 188, available 24h, free of charge); CAPS – Psychosocial Care Center (free mental health support through SUS); Jogadores Anônimos Brasil (in-person and online support groups). The 898p support team 898p can also provide guidance on activating responsible gambling tools and available external resources — without judgment, in English. Find more information at Responsible Gambling.